Frequently asked questions

Wondering about our shipping and logistics services? Dive into our frequently asked questions to gain a deep understanding of how we streamline your global supply chain. If you can’t find the answers you seek, don’t hesitate to get in touch – your satisfaction is what drives us.
  • All
  • Air-cargo
  • Booking and Process
  • cargo insurance
  • Customs and Regulations
  • Door to Door
  • FCL
  • Freight Forwarder in Gandhidham
  • Freight Forwarder in Rajkot
  • Freight Forwarder in Surat
  • Freight forwarders in Ahmedabad
  • Frieght Forwarders in Mumbai
  • frigate forwarder
  • General
  • LCL
  • Payments and Pricing
  • Shipping Services
  • Supply-chain

Our Freight Forwarders in Rajkot offer services such as air freight, sea freight, international freight forwarding, and ocean freight solutions.

Look for a reliable Freight Forwarding Company in Rajkot that has a proven track record of timely delivery, excellent customer service, and competitive pricing.

Yes, our International Freight Forwarders in Rajkot handle global shipments with full customs compliance and efficient transportation solutions.

Yes, our Sea Freight Forwarders in Rajkot are experienced in handling large, heavy, and bulk shipments with care and precision.

Our Freight Forwarding Agent in Rajkot handles every aspect of the logistics process, from customs clearance to delivery management, ensuring smooth operations.

Our Freight Forwarders in Gandhidham provide a range of services, including air freight, sea freight, international freight forwarding, and ocean freight solutions.

Look for a reliable Freight Forwarding Company in Gandhidham with a track record of timely deliveries, transparent pricing, and excellent customer service.

Yes, our International Freight Forwarders in Gandhidham handle global shipments with complete customs clearance and compliance.

Absolutely! Our Sea Freight Forwarders in Gandhidham specialize in bulk shipments and ensure they are delivered securely and efficiently.

Our Freight Forwarding Agent in Gandhidham takes care of logistics, documentation, and customs procedures, ensuring hassle-free shipping.

A Freight Forwarder in Surat coordinates the logistics of your shipments, from booking transport to customs clearance, ensuring smooth delivery.

We offer comprehensive Freight Forwarding Services in Surat, including Air Freight, Sea Freight, Ocean Freight, and International Freight Forwarding.

Yes, our International Freight Forwarders in Surat handle global shipments with full compliance and security.

Our Sea Freight Forwarders in Surat ensure the safe and timely transportation of bulk shipments, both locally and internationally.

Yes, our Freight Forwarding Agent in Surat services include handling all customs paperwork and ensuring proper clearance for smooth delivery.

A Freight Forwarder in Mumbai manages the logistics of your shipments, handling everything from booking cargo to ensuring smooth customs clearance.

We provide a range of services including Air Freight Forwarding, Sea Freight Forwarding, International Freight Forwarding, and more.

Yes, our international Freight Forwarding Services ensure your shipments reach destinations around the world without issues.

Sea Freight Forwarders in Mumbai manage ocean freight, ensuring bulk cargo is shipped securely and timely via sea.

Yes, our Freight Forwarding Agent in Mumbai services include handling customs clearance, shipping documentation, and full logistics coordination.

A Freight Forwarder in Ahmedabad helps manage the transportation and logistics of your goods, handling everything from shipping to customs clearance.

We offer a variety of services, including Air Freight Forwarding, Sea Freight Forwarding, International Freight Forwarding, and more.

Yes, we provide international Freight Forwarding services, ensuring smooth and secure transport of your goods worldwide.

Sea Freight Forwarders in Ahmedabad manage shipments that travel by sea, offering cost-effective options for large or bulk cargo.

Yes, our Freight Forwarding Agent services include managing all logistics, documentation, and customs clearance, ensuring hassle-free shipments.

A Freight Forwarder is a company that manages the logistics and transportation of goods on behalf of businesses, ensuring shipments are delivered efficiently and cost-effectively.

Freight Forwarding services simplify the shipping process by managing transportation, documentation, and customs procedures, saving you time and resources.

Yes, we offer both Air Freight Forwarding and Sea Freight Forwarding services to meet your specific shipping needs.

Yes, we are a global Freight Forwarding Company with an extensive network of partners, offering international shipping solutions.

Freight Forwarders India provides comprehensive logistics solutions, ensuring smooth domestic and international shipments, and guiding you through the complexities of Indian customs.

Cargo Insurance covers the risk of loss or damage to goods while they are in transit, whether by sea, air, or land.

Yes, Cargo Insurance is essential to protect against potential damage, theft, or other risks during shipping.

Freight Insurance covers the loss, damage, or theft of goods while in transit, including during handling and transport.

Absolutely. We offer global Cargo Shipping Insurance for shipments going anywhere in the world.

You can file a claim through our easy-to-use portal or by contacting our support team for assistance.

Door to Door Shipping refers to the full-service transport of goods from the sender's location to the recipient’s door, including all transit and clearance processes. 

All Door to Door Cargo Shipping is fully trackable with real-time updates, allowing you to monitor your shipment throughout the journey. 

Yes, we offer global Door to Door Freight Shipping solutions, ensuring smooth, hassle-free international deliveries. 

Door to Door Shipping covers all transportation and logistics services from the sender's door to the receiver’s door, unlike other methods that may require multiple points of pickup and delivery. 

We handle a wide range of shipment sizes, including full container loads, and can tailor our services to suit your specific cargo requirements. 

Our SCM Services span procurement, transportation, warehousing, inventory control, and last-mile delivery.

We connect each logistics stage to reduce delays, optimize inventory, and improve international supply chain efficiency.

Yes, we provide end-to-end Global Logistics and Supply Chain Management across continents and industries.

Absolutely. Our modular services allow you to expand or streamline based on your operational needs.

Our technology, global network, and proven track record make us a reliable partner for logistics transformation.

Air Cargo Shipping is ideal for time-sensitive or high-value cargo that needs fast delivery over long distances. 

Depending on destination and service level, most air shipments arrive within 1–5 business days globally.

Yes, our Air Freight Cargo Shipping includes options for delicate, hazardous, or temperature-controlled goods.

We manage all documents including airway bills, commercial invoices, packing lists, and customs declarations.

Absolutely. All Air Cargo Shipments are trackable with live updates and proactive alerts throughout the journey. 

LCL Shipping allows multiple shippers to share container space, making it ideal for smaller cargo volumes.

Choose LCL Shipping when your cargo doesn’t fill an entire container or you want to lower freight costs.

Yes, we handle all LCL Shipments with care and ensure proper packaging and consolidation to protect goods.

Absolutely! We offer port-to-port and door-to-door LCL Shipping Services across key international trade routes.

We provide real-time tracking so you can monitor your Less Than Container Load Shipment throughout its journey.

Full Container Load Logistics refers to the process of shipping goods that fully occupy an entire container, offering exclusive use and improved security. 

FCL Shipping is ideal when you have bulk cargo, need faster transit, or want to reduce handling risks with exclusive container use.

Yes, we offer Full Container Load Shipping services across major international trade routes, including Asia, Europe, and North America. 

Our FCL Services include standard 20ft, 40ft, and High Cube containers to meet various cargo needs. 

With our real-time tracking system, you get full visibility into the status and movement of your FCL shipments from booking to delivery. 

We are committed to transparency. Any additional charges or fees will be clearly communicated to you during the booking process. We strive to avoid hidden costs and provide a clear overview of the charges involved in your shipment.

Our pricing structure is based on the specific service, cargo type, and destination. We provide a detailed breakdown of pricing during the quoting process, ensuring you have a clear understanding of the costs involved.

Yes, we offer discounts and promotions for our loyal customers. Our team will inform you of any applicable discounts or special offers based on your shipping history with us.

Shipping costs are calculated based on several factors, including the nature of the cargo, destination, shipping method, and other variables. We provide a transparent breakdown of the costs during the quoting and booking process.

Yes, our experts are well-versed in import/export regulations for various countries. We can provide guidance and information to ensure your shipment complies with the specific regulations of your chosen destination.

In the event of customs issues or delays, our team will work closely with the appropriate authorities to address and resolve the situation, minimizing disruptions to your shipment.

Yes, we provide comprehensive support with customs documentation and paperwork to ensure your shipment complies with all necessary regulations.

Customs regulations vary by country. Our experts can provide guidance and assistance in understanding the specific requirements for your destination.

We have a dedicated team of experts experienced in customs procedures and international regulations. We ensure a smooth customs clearance process to minimize delays and ensure compliance.

While we strive to minimize delays, unforeseen circumstances can sometimes occur. In the event of a delay, our team will keep you informed and work diligently to address the issue and get your shipment back on track.

We understand that plans may change. Depending on the stage of your shipment, we will do our best to accommodate changes, although additional fees or delays may apply.

The specific documents and information needed can vary based on the destination and nature of the shipment. Our team will guide you through the necessary documentation and requirements for your particular shipment.

You can easily track the status of your shipment through our online portal, providing real-time updates on its journey from origin to destination.

Booking a shipment with us is a straightforward process. You can start by obtaining a quote on our website, and from there, our team will guide you through the rest of the booking steps.

Transit times can vary based on the destination and shipping method. We will provide you with an estimated transit time during the booking process, ensuring transparency about the expected delivery schedule.

Yes, we can assist you in arranging cargo insurance to provide added protection for your goods during transit.

You can easily obtain a shipping quote by visiting our website. We offer an online tool that provides instant on-the-spot quotes for your specific shipment.

Absolutely. We offer expedited services for time-sensitive cargo. Your shipments will receive priority handling to meet your tight deadlines.

SailOn Logistics distinguishes itself through a combination of expertise, a global network, and a customer-centric approach. We prioritize efficiency, reliability, and cost-effectiveness in every shipment.

We handle a wide range of cargo, from general goods to specialized shipments such as hazardous materials. Our versatile services cater to all your shipping needs.

Obtaining a quote is easy! Visit our website to get an on-the-spot quote for your shipment. No need to contact us; it's available at your fingertips.

We have a dedicated team of experts well-versed in customs procedures and international regulations. We ensure smooth clearance, minimizing delays and ensuring compliance.

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Companies we’re worked with

1000+ Containers are shipped across the glob